Jonathan Potts

IT, Web Design, and Software Development

Summary

About Jonathan Potts

Jonathan Potts is an IT professional with experience in technical support, web design, and software development. He has installed and supported desktop and laptop computers, smartphones, tablets, printers, video-enabled meeting spaces, and software. Jonathan has created and administered web sites, helped develop web-based courses, and built data-driven web and desktop applications.

Employment Overview

University of Florida - Milton, Florida

IT Practitioner - November 2010 to Present
  • Developed a C# web application used to create and close work orders stored in a SQL Server database and send out notification emails upon status change.
  • Migrated websites to WordPress and maintain web content.
  • Programmed a PHP form mailer with a JavaScript front-end.
  • Create and maintain eLearning courses in Sakai and Canvas using Mediasite, Accordent, Articulate, and PowerPoint to capture lecture content.
  • Design flyers, posters, and interactive forms using Photoshop, Illustrator, Acrobat, and Office.
  • Install and support over 65 Windows and Mac workstations, 20 tablets and smartphones, 12 networked multifunction printers, 36 VoIP phones, 4 video-enabled meeting spaces, software, and A/V equipment for 2 locations.
  • Install and troubleshoot networking equipment under the direction of the networking team.
  • Maintain computers, users, groups, and GPO in Active Directory under department OU.

University of West Florida - Pensacola, Florida

Computer Lab Technician - July 2008 to August 2010
  • Created a PHP web application that scrapes supplies status from printer webpages, generates a report, and emails support staff if supplies fall below a threshold.
  • Maintained and supported 2 computer labs with a total of over 110 Windows and Mac workstations and 5 networked printers.

Milton High School - Milton, Florida

Computer Programmer - August 2006 to January 2007
  • Created a C# desktop application that displays flashcards using study questions and answers stored in an Access database.
  • Developed a web application used to create and modify lesson plans that are stored in an Access database.

Education Overview

University of West Florida - Pensacola, Florida

Bachelor of Science in Computer Science - May 2010
  • Cumulative GPA: 3.2/4.0; Major GPA: 3.8/4.0
  • Related Coursework: Database Administration, Database Systems